Cancellation Policy

Cancellations and refunds for bookings made through our platform are governed by the specific policies of the airlines and hotels involved. Each airline and hotel has its own terms regarding cancellations, changes, and refunds, which may vary depending on the fare type, room rate, or promotional offers.

Customers are encouraged to carefully review the cancellation policies at the time of booking. Some bookings, especially discounted or promotional rates, may be non-refundable or subject to significant change fees. In such cases, any refund eligibility or amount will depend on the provider’s policies, not ours.

Refund requests must be submitted directly to the travel partner as per your booking confirmation and you can cc [email protected] so that we are aware of your request,Approval and processing times are determined by the airline or hotel. We will facilitate communication between you and the service provider to help resolve any issues, but please note that our company does not control their policies and cannot guarantee refunds in all cases.